John Jay College community members may communicate with a Librarian in several ways:
Visit us in person during Library hours: Come by the Reference Desk, found on the Library's upper level.
Chat is available during regular weekday Library Hours and is always staffed by a John Jay Librarian (never a bot!).
Call Us:
For research assistance, call the Reference Desk: (212) 237-8246
For questions about checking out books, call the Circulation Desk: (212) 237-8250
Email Us:
Those with general reference questions may fill out our email reference form. For all other inquiries, please direct your emails to the respective department listed below:
Reference: libref@jjay.cuny.edu
Circulation: jjlibcirc@jjay.cuny.edu
Special collections: libspcoll@jjay.cuny.edu
Interlibrary loan: libill@jjay.cuny.edu
Reserves: libreserve@jjay.cuny.edu
Most reference questions can be answered by the options listed above. However, we also allow the option to book a 30-minute consultation appointment with a John Jay Librarian.